Episode 10: Call someone “out of the blue”

December 10, 2015

...just to tell them you’re thinking of them or that you miss them. Call someone you haven’t talked to in a long time. It can make a world of difference to let them know you’re thinking of them and cared enough to call.

00:0000:00

Episode 11: Go First!

December 10, 2015

Call someone who’s waiting for an answer from you before they call to ask you about it. Even if you don’t know the answer yet, you can call to at least let them know you haven’t forgotten about them.

00:0000:00

Episode 12: Give someone a surprise gift - Part I

December 10, 2015

Give them something they wouldn’t buy for themselves. Find out what someone would really—and give it to them. (Just be sure they’d really like to have or do it… and are not just saying it would be “nice” but they don’t really want it for themselves.

00:0000:00

Episode 13: Give someone a surprise gift - Part II

December 10, 2015

Give them something they would buy for themselves. Pay for a mundane item or one of their regular bills to free them up to spend a little money on something “frivolous” they’d like to do once in a while.

00:0000:00

Episode 14: Don’t get mad; get glad!

December 10, 2015

Respond to a frustrating or disappointing event with humor, rather than anger. Make it a habit to respond with humor. People will be shocked that you can find humor in many situations, but it eases tension and allows everyone to be “human” rather than trying to be “perfect.”

00:0000:00

Episode 15: Go something unexpected

December 10, 2015

Pay attention to what they need or are going through—and do something as a group.

The story of how one group helped a member get a new prosthetic leg is inspiring! Get your company, organization, church or other group together for special projects like this!

00:0000:00

Episode 16: Say something immediately

December 10, 2015

Don’t wait until later… “later” never comes! We all get pulled in so many directions that we often miss opportunities to let others know what their actions mean to us. Don’t let the opportunity go by; take 15 or 30 seconds to say something right away.

00:0000:00

Episode 17: Send a hand-written note

December 10, 2015

No one hand-writes notes any more… be different! The extra time, effort and cost (just look at the cost of stamps!) of sending a hand-written note rather than an e-mail is a real WOW.

00:0000:00

Episode 18: Give it back “better than ever”

December 10, 2015

Return a borrowed item in as good—if not better—condition than when you borrowed it. We’ve all had borrowed items returned to us in terrible condition: dirty, greasy, broken or with parts missing. Be sure to return all items in better condition than when you borrowed it.

00:0000:00

Episode 19: Show you care about people’s feelings

December 10, 2015

... and not just their job performance. Have a gift sent to someone who’s having a tough day. Have the gift sent that day… or bring it back with you from lunch and put it on their desk. Even one flower can show someone you care about what they’re feeling.

00:0000:00